Loren's Auto

Carrie Alred a year ago

Charged $449 for a "service call". My driver already solved the issue and was pulling off. They didn't even get out of their truck! They did NOTHING but show up. I would expect a fee but almost $500 is absolutely criminal! Disgusting!

Jessica Schmidt 2 years ago

DO NOT TAKE YOUR CAR HERE. My car was towed here after an accident, which was only 10 MINUTES from the accident site and I was charged $637. RIDICULOUS. Then I had went to grab some things out of my car and the owner was immediately rude and disrespectful to me and continued to tell me I had an attitude and tried to justify the $637 towing fee by telling me I was wrong about the distance to the accident site. Then followed me to my car and questioned what I needed and continued to be rude. DONT GO HERE. Would give zero stars if I was able.

Oguljan Sharipova 2 years ago

The worst experience that I have ever had. The owner is so rude and sick person. They towed my truck and didn’t fix it at all. However, they charged $1548.75. They charged for three and half hours as a labor when they had done almost nothing. The worst place ever and I don’t recommend anyone to have a business with them. Please, don’t get trapped by them.

alexis janssen 4 years ago

The cops called this place after my car broke down in the middle of the road (not blaming them). My dad had called this place multiple times to find out what the mechanics had done to my car, sense we’re from Illinois, and the employees here REFUSED to disclose any information they had done to my car. Nobody seemed to know anything about what happened to my car. I also had to find out from reviews that there is a $50 holding fee per day, which we were not notified ahead of time (which is illegal). When my dad and I came up to get the car, we were expecting the price to be $125 as that is what we were told on the phone. Once we got there Loren told us the price was $288. My dad simply asked why the price increased and Loren aggressively crumpled up a piece of paper, threw it, and told us the price was now $600 because of the holding fee. This is quite illegal and this place is a scam. The cops were called because of this. We also never got a receipt, a list of repairs, and price estimates for anything.

Katie Castro 7 years ago

Stay away!! This place completely screwed over my parents! They needed a tow after having an issue on the freeway and we live out of town. This was the towing company the Oshkosh Police called for him....no idea why the Police would use this company!! The mechanics kept saying they couldnt get to his car to work on it. However, they charged my dad a $50 storage fee, without his knowledge, every day the car was there. They fixed nothing on the car and after a week ended up saying it would not be worth fixing the car because it is an older car. They charged my parents $600 for storage, a diagnostic test, and towing it 10 miles. The “receipt” was hand written on a piece of paper. We hired our own towing company, friends of the family, to go get the car and these mechanics ran their mouth about how bummed they were that my parents were picking up their car because they were hoping to use it for parts on other cars. They said they plan to open up a salvage yard in the future- the lot already looks like it is one. We would have been better off towing the car all the way back to Milwaukee rather than having it sit at this joke of a company!